1. INTRODUCTION

1.1. THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

1.2. THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3(1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARY GUIDELINES AND DIGITAL MEDIA ETHICS CODE) RULES, 2021 THAT REQUIRES PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS OR USAGE OF THIS WEBSITE.

1.3. The domain name https://app.sangti.tech along with its associated sub-domains, sites, services and tools (the “Platform”) is owned by Sangti Solutions Private Limited, a company incorporated under the Companies Act, 2013 (bearing company identification number U72900MP2022PTC060184) having its registered office at A -509, The Residence, Bicholi, Mardana, Indore, Madhya Pradesh - 452016 (hereinafter referred to as the “Company” or “We” or “Us”). The Company is inter alia engaged in the business of providing carbon emission measurement and decarbonisation solutions and related services via the Platform (the “Services”).

1.4. The Company reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use (“Terms”), at any time and will notify you at least once in a year, or whenever there is a change in these Terms, as the case may be by email or by posting a conspicuous notice on the Platform in the event of any material revisions to these Terms. Your continued use of the Platform following the incorporation of such changes shall be deemed to mean that you accept and agree to the revisions. As long as you comply with these Terms, the Company grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the Platform.

1.5. You should read these Terms and access and read all further linked information, if any, referred to in these Terms, as such information contains further terms and conditions that apply to you as a user of the Platform. Such linked information including but not limited to the Company’s privacy policy (“Privacy Policy”) is hereby incorporated by reference into these Terms.

1.6. These Terms read with any other agreement, that you may enter into with the Company shall define our relationship and mutual expectations while you use the Services on the Platform (“License Agreement”). Where applicable, in order to use the Services on the Platform, it shall be your responsibility to comply with both these Terms and the License Agreement that you may enter into with the Company. If these Terms are inconsistent with any provision contained in such License Agreement, the Company shall determine, in its sole and absolute discretion, which of the provisions shall control any such inconsistency or conflict.

2. DEFINITIONS

For the purpose of these Terms, wherever the context so requires, (a) all capitalised words and expressions defined by inclusion in quotation and/ or parenthesis anywhere in these Terms, have the same meanings as ascribed to such words and expressions; and (b) following words and expressions shall bear the meanings ascribed to them below:

2.1. “Customer” shall mean any person who (a) simply accesses or browses the Platform; or (b) uses the Platform for the purpose of availing the Services and is registered on the Platform in accordance with the terms contained herein.

2.2. “Force Majeure Event” shall mean any event that is beyond the reasonable control of the Company and shall include, without limitation, from acts of God, civil or military authority, war, riots, civil disturbances, accidents, fire, earthquake, floods, strikes, lock-outs, epidemic, pandemic, quarantine restrictions, labor disturbances, foreign or governmental order. It is expressly understood and agreed that for the purpose of provision of the Services, “event beyond reasonable control” or “Force Majeure Event” shall include any break-down, non

availability/partial availability of data or any technical errors in the Platform or other dysfunctionality of or where the underlying data has not been updated or if there is a slow-down in real time updates or updates are unavailable, erroneously updated or partially available, in any third party’s records, where such data is sourced from any websites hosted by such third party, non-retrievability of such data in the stipulated time frame due to the servers of such website(s) being down and/or slow (due to increase in traffic or for any other reason); or in the event the website is shut down / dysfunctional or discontinues services or for any other reason whatsoever, which may in any way prevent, restrict or interfere with or otherwise adversely affect, the provision of the Services by the Company as required herein and/or the License Agreement (as the case may be). It is further agreed and understood that in the event of disagreement as to what would constitute “conditions beyond reasonable control”, the decision of the Company shall be final and conclusive in this regard.

3. MEMBERSHIP ELIGIBILITY

Use of the Platform is available only to such persons who can enter into legally binding contracts under the Indian Contract Act, 1872. In case of a natural person, persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un discharged insolvents and persons of unsound mind, are not eligible to use the Platform. Any person under the age of 18 shall not register on the Platform and shall not transact on or use the Platform. The Company reserves the right to terminate any person’s membership in accordance with these Terms and/or refuse to provide such person with access to the Platform if it is brought to the notice of the Company or if the Company discovers for itself that such person is not eligible to use the Platform. If You represent a person that is an entity, organization, or any other legal person, you confirm and represent that you have the necessary power and authority to bind such person to these Terms.

4. ACCEPTANCE OF TERMS

4.1. The Customer is required to carefully read these Terms, as it contains the terms and conditions governing the Customer’s use of the Platform and any content such as text, data, information, software, graphics, audio, video or photographs etc. that the Company may make available through the Platform along with any Services that the Company may provide through the Platform. By further accessing or using the Platform, the Customer is agreeing to these Terms and entering into a legally binding contract with the Company. The Customer may not use the Platform if the Customer does not accept the Terms or is unable to be bound by these Terms.

4.2. In order to use the Platform, the Customer must first agree to these Terms. The Customer can accept these Terms by:

4.2.1. Signing up with the Company and logging onto the Company by using the Login Credentials;

4.2.2. Actual usage of the Platform by the Customer; or

4.2.3. By clicking to accept these Terms, if and when prompted on the Platform. 5. OPENING AN ACCOUNT

5.1. The Platform allows only limited and restricted access to the Services for unregistered Customers.

5.2. In order to use the Platform, as part of the sign-up process, the Customer will have to create an account on the Platform (“Customer Account”), which can be done either directly by sending a request on the Platform or through an invitation sent by the Company. As part of the sign-up process, you will be required to provide certain information and details, including (a) the name, e-mail address and password; or (b) such other login credentials that are adopted by the Company from time to time and duly intimated to the Customer.

5.3. While signing-up with the Company to use the Platform, the Customer shall not:

5.3.1. create a Customer Account for anyone other than the Customer, unless such person's prior permission has been obtained;

5.3.2. use a Customer Account that is the name of another person with the intent to impersonate that person; or

5.3.3. create more than one Customer Account on the Platform.

5.4. The Company cannot and will not be liable for any loss or damage arising from the Customer’s failure to comply with this Clause.

5.5. The Customer hereby confirms and undertakes that the information provided by the Customer while signing-up is and will be true, accurate, up-to-date, and complete at all times. The Customer agrees that if the Customer provides any information to the Company that is untrue, inaccurate, not up-to-date or incomplete or becomes untrue, inaccurate, not up-to-date or incomplete, the Company shall have the right to indefinitely suspend or terminate or block access to the Customer Account on the Platform and refuse to provide the Customer access to the Platform.

5.6. Once registered, the Customer can log in to the Customer Account by using the following: by providing/ using the following: (a) the e-mail address and password; or (b) such other login credentials that are adopted by the Company from time to time and duly intimated to the Customer, provided at the time of signing-up (“Customer Login Credentials”).

6. ACCOUNT CONFIDENTIALITY OBLIGATIONS

6.1. The Customer agrees that the sole responsibility of maintaining the security and confidentiality of the Customer Login Credentials rests with the Customer at all times. The Customer shall not share these Customer Login Credentials with any third party and the Company shall not be liable for any loss or damage arising from such breach.

6.2. The Company reserves the right to take any and all action, as it deems necessary or reasonable, regarding the security of the Platform and the Customer Account.

6.3. The Customer is solely responsible for all activities that occur under the Customer Account and/or the Customer undertakes on the Platform and hereby undertakes that no such activity shall be unlawful or in violation of any applicable laws, rules and regulations of India.

6.4. In no event and under no circumstances shall the Company be held liable for any liabilities or damages resulting from or arising out of the Customer’s use of the Platform or the Customer’s Login Credentials, theft of the Customer Login Credentials or release by the Customer of the Customer Login Credentials to a third party, or the Customer’s authorization to allow another person to access and use the Platform using the Customer Account.

6.5. In case of any misappropriation or unauthorized access of the Customer Account, the Customer agrees to communicate the same to the Company immediately, in a manner indicated by the Company. The Customer shall further ensure that he/she exits/ logs out from the Customer

Account at the end of each session. The Company shall not be liable for any loss or damage arising from the Customer’s failure to comply with this provision. The Customer may be held liable for any losses incurred by the Company or any other user of or visitor to the Platform due to authorized or unauthorized use of the Customer Account, as a result of his/her failure in keeping the Login Credentials confidential.

6.6. The Customer agrees that the information provided by the Customer to the Company, at all times (including during registration), will be true, accurate, up-to-date, and complete. The Customer further agrees that if he/she provides any information that is untrue, inaccurate, not up-to-date or incomplete or becomes untrue, inaccurate or incomplete or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not up-to-date, incomplete or not in accordance with these Terms, the Company shall have the right to indefinitely suspend or terminate or block access to the Customer Account on the Platform and refuse to provide the Customer access to the Platform. The Customer is advised to use due caution when providing any information to the Company accordingly.

7. SERVICES

7.1. The Customer will need to register and/or comply with these Terms (as applicable) in order to be able to use and access the Services on the Platform. Depending on the intended use of the Platform by the Customer, the Customer will be able to use the Platform for (a) sharing data pertaining to itself and/or third parties (“Customer Information”) in the form and manner indicated by the Company; (b) accessing reports and findings of the Company based on the Customer Information provided on the Platform; (c) identifying its customers who will have access to the reports made available under its Customer Account; and/or (d) undertaking such other activities as may be provided on the Platform from time to time (as applicable), as part of the Services.

7.2. The provision of Services on the Platform may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. The Company strives to keep the Platform up and running; however, all online services suffer occasional disruptions and outages, and the Company isn’t liable for any disruption or loss the Customer may suffer as a result.

7.3. The Company may discontinue some or all of the Services provided on the Platform, as it may deem fit, including certain features and the support for certain devices and platforms, at any time.

8. USE OF THE PLATFORM

8.1. The Customer agrees, undertakes and covenants that, during the use of the Platform, the Customer shall not host, display, upload, modify, publish, transmit, store, update or share any information that:

8.1.1. belongs to another person or entity and to which the Customer does not have any right;

8.1.2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, sexually-explicit (including nudity, implied nudity, excessive visible skin or cleavage, even if not explicitly sexual in nature, and any images focused on individual body parts, even if not explicitly sexual in nature), paedophilic, libellous, invasive of another person's privacy, insulting or harassing on the basis of gender, hateful or racially or ethnically objectionable, sensational, gory, depicting violence or threats of violence, relating or encouraging money laundering or gambling, or otherwise inconsistent or contrary to the laws in force in any manner whatsoever;

8.1.3. could be construed as divisive/stereotyping should be avoided if it could be interpreted as 'hateful' (Gender exclusive content is excluded from this, provided it is positive);

8.1.4. is harmful to children;

8.1.5. is misleading in any way;

8.1.6. involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

8.1.7. infringes upon or violates any third party's rights including, but not limited to, any patent, trademark, copyright or other proprietary rights or intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, e-mail address, physical address or phone number) or rights of publicity;

8.1.8. contains assertions or implications about a person’s race, ethnic origin, religion, beliefs, age, sexual orientation or practices, gender identity, disability, medical condition (including physical or mental health), financial status. However, pro-equality content, particularly for gender and sexuality shall be permissible;

8.1.9. impersonates another person or provides instructional information about illegal activities such as violating someone's privacy, or providing or creating computer viruses;

8.1.10. provides information about any products, services, or content that are inappropriate, illegal, or unsafe, or that exploit, mislead, or exert undue pressure on the age groups targeted. This could include promotion of tobacco or tobacco-related products, recreational or medical marijuana, bongs and rolling papers;

8.1.11. tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, or other areas of the Platform or solicits passwords or personally identifying information for commercial or unlawful purposes from other users of the Platform;

8.1.12. engages in commercial activities without the Company’s prior written consent such as engages in contests, sweepstakes, barter, advertising etc.;

8.1.13. exploits controversial political or social issues for commercial purposes; 8.1.14. interferes with another user’s use of the Platform;

8.1.15. refers to any website or URL that, in the Company’s sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms;

8.1.16. deceives or misleads the addressee/ users about the origin of the messages or knowingly and intentionally communicates any information which is patently false or misleading or grossly offensive or menacing in nature but may reasonably be perceived as a fact;

8.1.17. serves to communicate fake, inaccurate or misleading information including fake inaccurate or misleading news or facts;

8.1.18. contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

8.1.19. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission

of any cognisable offence or prevents investigation of any offence or is insulting other nation;

8.1.20. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

8.1.21. contains any trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, diminish value of, covertly intercept or steal any system, data or personal information; or

8.1.22. violates any law for the time being in force.

8.2. The Customer agrees and acknowledges that (a) the Customer shall not use the Platform for any fraudulent, malicious, illegal or unauthorized purpose/activities; and (b) the Customer’s use of any information or materials on the Platform is entirely at the Customer’s own risk, for which the Company shall not be liable. The Customer agrees to comply with all laws, rules and regulations applicable to the use of the Platform. The Customer further agrees to use the Services provided on the Platform only for its internal business use and consumption.

8.3. The Customer accepts full responsibility for any consequences that may arise from the Customer’s use of the Platform, and expressly agrees and acknowledges than in no event and under no circumstances shall the Company be held liable to the Customer and/or any third party for any liabilities or damages resulting from or arising out of the Customer’s use of the Platform. The Customer shall not use anyone else’s account at any time and the Company shall not be liable for any claims arising out of such authorised or unauthorised use.

8.4. The Company shall have the right, but not the obligation, to monitor access to or use of the Platform to ensure the Customer’s compliance with these Terms or applicable laws or other legal requirements, at its sole discretion.

9. AGREEMENT TO RECEIVE COMMUNICATION

The Customer hereby by way of accepting these Terms consents to the receipt of communication from the Company by way of Short Message Service (SMS) messages and e mails. These emails could relate to the Customer’s registration and/or transactions that the Customer carries out through the Platform and promotions that are undertaken by the Company, Services from the Company and its third-party partners.

10. LINKS TO THIRD PARTY WEBSITES

The Platform may contain links and interactive functionality interacting with the websites of third parties. The Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such website. Before enabling any sharing functions to communicate with any such website or otherwise visiting any such website, the Company strongly recommends that the Customer reviews and understands the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website.

11. REPRESENTATIONS

The Customer hereby represents and warrants that the Customer has validly entered into these Terms and has the legal power to do so. The Customer further represents and warrants that the Customer shall be solely responsible for the due compliance with these Terms.

12. LIMITATION OF LIABILITY

12.1. The Customer hereby acknowledges that the Company shall not be held liable to the Customer for any loss of profit, production, anticipated savings, goodwill or business opportunities or any type of indirect, incidental, economic, compensatory, punitive, exemplary or consequential losses.

12.2. The Company shall also not be liable under any circumstance for damages arising out or related in any way to (a) any errors, mistakes, or inaccuracies of content; (b) any unauthorized access to or use of the secure servers and/or any and all personal and/or other user information stored therein; (c) any interruption or cessation of transmission to or from the Services on the Platform

or the failure of the Services to remain operational for any period of time due to any reason, including without limitation, a Force Majeure Event; (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Platform by any third party or bugs or other problems in the software, firmware or hardware of the Customer and/or any third party service providers; (e) any loss of the Customer Information arising from any use of or inability to use any parts of the Platform; (f) the acts or omissions of the Customer and/or its representatives, including without limitation, the Customer’s failure to keep Customer Login Credentials or Customer Account details secure and confidential; (g) non-availability of the Services in certain geographical areas; and/or (h) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via. the Platform, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Company is advised of the possibility of such damages.

13. DISCLAIMER OF WARRANTIES

THE PLATFORM AND ALL INFORMATION, CONTENT, MATERIALS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO THE CUSTOMER THROUGH THE PLATFORM (COLLECTIVELY, THE "CONTENT") ARE PROVIDED BY THE COMPANY ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE PLATFORM, THE ACCURACY OR COMPLETENESS OF THE CONTENT AND THE ACCURACY OF THE INFORMATION. THE COMPANY SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO THE CUSTOMER’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, DOCUMENT OR INFORMATION. THE CUSTOMER EXPRESSLY AGREES THAT THE USE OF THE PLATFORM IS AT THE CUSTOMER’S SOLE RISK. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE PLATFORM OR THE CONTENT INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE PLATFORM AND ITS CONTENT, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE AND NON-INFRINGEMENT.

14. INDEMNIFICATION

The Customer shall indemnify and hold harmless the Company, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any and all claims or demands, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of the Customer’s breach of these Terms, Privacy Policy and other policies, or the Customer’s violation of any law, rules or regulations or the rights (including infringement of any intellectual property rights) of a third party.

15. USERS’ POSTS AND REVIEWS

15.1. The Platform may allow the Customer to post certain content, data or information belonging to the Customer, such as reviewing and allowing the Customer to share its experience and views about a particular product/ service, and rate product/ service, post its comments and reviews in relation to the product/ service on the Platform on specific pages of the Platform, as well as submit/ post any suggestions, comments, questions or other information to the Company using the Platform (collectively referred to “User Content”).

15.2. The Customer, being the originator of the User Content, is responsible for the User Content that it uploads, posts, publishes, transmits or otherwise makes available on the Platform. The Customer represents and covenants that it have obtained all relevant consents and approvals in order to post any User Content and shall not post any content relating to or owned by a third party for the promotion or sale of products/ services of such third party. The Customer further represents that all such User Content will be in accordance with applicable laws. The Customer acknowledges that the Company does not endorse any User Content on the Platform and is not responsible or liable for any User Content. The Company reserves the right to remove any third-party marketing material and disable access to the User Content on the Platform.

15.3. The Customer hereby grants the Company a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, distribute, display, publish, transmit, make available, reproduce, modify, adapt the User Content and create derivate works of the User Content. The Customer represents and warrants that it owns or otherwise controls all of the rights to the User Content that the Customer posts or that the Customer otherwise provides on or through the Platform; and that, as at the date that the User Content is posted or submitted on the Platform: (a) the User Content is accurate; (b) use of the User Content the Customer supplies does not breach these Terms; and (c) such User Content is lawful.

15.4. The Customer further represents and warrants that while posting any User Content on the Platform the Customer shall not use any offensive, libellous, derogatory, hateful or racially or ethnically objectionable language. Further, the Customer shall not post any content on the Platform that is obscene, pornographic, constitutes an “indecent representation of women” as provided in The Indecent Representation of Women (Prohibition) Act, 1986.

16. CONTENT AND INTELLECTUAL PROPERTY RIGHTS

16.1. All of the content and services and products provided on the Platform, including text, software, scripts, code, designs, graphics, photos and other content and the copyrights, trademarks, service marks, logos, trade names, and other intellectual and proprietary rights associated therewith (“IP”) is owned by the Company or others (including without limitation, third party service providers, if any) that the Company licenses such content from, and is protected by copyright, trademark, patent and other intellectual property laws.

16.2. You hereby acknowledge that the IP constitutes original works and has been developed, compiled, prepared, revised, selected, and arranged by the Company and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of the Company and such others. You thereby agree to protect the proprietary rights of the Company and its other limited rights (including, as a licensee) during and after the subsistence of these Terms. You may not selectively download portions of the Platform without retaining the copyright notices. You may download material from the Platform only for your own personal use and for no commercial purposes whatsoever.

16.3. You shall access and/or use the Platform strictly in accordance with these Terms, and shall not, directly or indirectly, (a) decompile, disassemble, reverse engineer, or attempt to derive the source code of, or in any manner decrypt, the Platform; (b) make any modification, adaptation or improvement, enhancement, translation or derivative work from the Platform; (c) violate any

applicable laws, rules or regulations in connection with your access or use of the Platform, including your use of any Content; (d) remove or obscure any proprietary notice (including any notices of copyright or trademark) forming a part of the Platform; (e) access and/or use the Platform for any commercial or revenue generation endeavours, or other purposes for which it is not designed or intended; (f) distribute or transmit the Platform or other services; (g) access and/or use the Platform for data mining, scraping, crawling, redirecting, or for any purpose not in accordance with these Terms; (h) access and/or use the Platform for creating a service or software that is directly or indirectly, competitive with the Platform or any services offered by the Company; or (i) derive any confidential information, processes, data or algorithms from the Platform, as may be applicable.

16.4. Any infringement shall lead to appropriate legal proceedings against the Customer for seeking all available remedies under applicable laws of India.

17. TERMINATION OF ACCESS TO SERVICES

17.1. The Customer Account can be terminated at any time by:

17.1.1. the Customer, by requesting for such termination/deactivation of Customer Account on the Platform;

17.1.2. either party, if the Customer’s License Agreement is executed, upon the termination of such License Agreement; or

17.1.3. the Company, in its sole discretion, for any reason or no reason including the Customer’s violation of these Terms or lack of use of Services.

17.2. The Customer acknowledges that the termination of Services may come into effect without any prior notice, and the Company shall thereafter, immediately deactivate or delete the Customer Account and all related information and/or bar any further access to the Customer Account or the Services, subject to applicable law. Further, the Customer agrees that the Company shall not be liable for any discontinuation or termination of services by any third party.

17.3. The disclaimer of warranties, the limitation of liability, and the governing law provisions shall survive any termination of these Terms.

18. RIGHTS & RESERVATIONS

18.1. The Company reserves the right to:

18.1.1. Make all decisions in relation to inter alia your registration with the Company;

18.1.2. Request additional documents and additional information from you for the purpose of your registration or transactions undertaken by you on the Platform; and

18.1.3. Deny access to the Platform or any portion thereof without notice for the following reasons (a) any unauthorized access or use by you; (b) attempt(s) to assign or transfer any rights granted to you under these Terms; or (c) violation of any of the provisions of these Terms or any applicable laws.

19. PRIVACY POLICY

The personal information / data provided by the Customer to the Company during the course of usage of the Platform will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If the Customer objects to any of its information being transferred or used, the Customer is advised not to use the Platform.

20. SEVERABILITY AND WAIVER

These Terms, the Privacy Policy, the License Agreement and other referenced material herein or on the Platform, are the entire agreement between the Customer and the Company with respect to the Services offered on the Platform, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between the Customer and the Company with respect thereto and govern the future relationship. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

21. ASSIGNMENT

It is expressly agreed by the parties that the Company may assign all or part of its rights or duties under these Terms without such assignment being considered a change to these Terms and without notice to the Customer, except to the extent provided by law.

22. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be in Indore, Madhya Pradesh. In the event of any dispute arising out of these Terms the same shall be settled by a binding arbitration conducted by a sole arbitrator, appointed jointly by both parties and governed by the Arbitration and Conciliation Act, 1996. The venue and seat of arbitration shall be Indore, Madhya Pradesh.

23. GRIEVANCE REDRESSAL MECHANISM

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Hitesh Bhuraria

Address: A-509, The Residence, Bicholi Mardana, Indore 452016, Madhya Pradesh, India Phone Number: +91 89624 34394

E-mail: hitesh@sangti.tech

For registering your complaint, please write to the Grievance Officer at the above-mentioned email address in relation to any violation of these Terms or the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. The Grievance Officer shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000 and rules made thereunder.

24. HOW TO CONTACT US

If the Customer has questions or concerns about these Terms, the Customer may contact the Company at support@sangti.tech.

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